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1. STANDARD TERMS AND CONDITIONS

1. These Terms and Conditions apply to all orders and services. Receipt of acknowledgement of order by you, constitutes your acceptance that our conditions are the only conditions that apply to the contract notwithstanding any purported terms put forward by you.


2. PAYMENT TERMS

2.1 ACCOUNT

Payment shall be made in full within the time frame stated upon Invoice. NET 7 = 7 days, NET 14 = 14 days and NET 30 = 30 days from the date at which the invoice is raised, unless other terms have been agreed in writing.

2.2 LATE PAYMENT

Late payments will incur a 10% charge for each day overdue. 

2.3 NON ACCOUNT

Payment is due on collection or prior to delivery.

2.4 DISCOUNT

Any discounts are offered on the strict understanding that accounts are paid by the due date. We reserve the right to invoice any such discounts for invoices which become overdue.

2.5 - VAT Unless otherwise stated VAT will be charged at the current rate.


3. OVERDUE ACCOUNTS

3.1 - No goods or services will be supplied to accounts which remain unpaid 7 days after payment is due. We reserve the right to charge interest on overdue accounts (ref 2.2) until payment is received. 

3.2 - We reserve the right to charge you for any legal or collection charges where it is necessary to obtain payment from you of an overdue account through a third party or Court proceedings.

3.3 - All goods and services, delivered or not, remain our property until payment is received in full.


4. PRODUCTS

We reserve the right to alter any details of products advertised without notice. Every effort is made to describe goods accurately in the advertisement, no warranty is given as to accuracy and no responsibility will be accepted for error and any resulting loss*


5. QUOTATIONS AND CONTRACTS

5.1 - Quotations are only valid for 14 days after the initial quote date.

5.2 - Any price or quotations is subject to change at any point without notice, including advertised offers.


6. PRICES

Unless otherwise stated all prices quoted are subject to VAT at the current rate.


7. DELIVERY

7.1 - Every effort will be made to deliver on time, any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods. 

7.2 - AMX Print Limited accepts no responsibility for deliveries being missed due to non payment. It is the customers responsibility to ensure that full payment is made before delivery can take place.


8. REFUNDS

8.1 - We Reserve the right to rectify defective work by reprinting and shall not be liable to refund.

8.2 - AMX Print Limited will credit your account if we deem a refund should be made

8.3 - Should you have work re-done by a third party without prior notifying us you automatically revoke your right to any remedy from us.

8.4 - All defective work must be returned to us before replacement, if the subject work is not available we will assume that it has been accepted and no replacement will be provided.

8.5 - Any agreed refunds will take 3 to 4 working days to complete.

8.6 - CANCELLATION CHARGES Any costs incurred for work already carried out will be charge accordingly.


9. ARTWORK AND PRINTING

9.1 - All artwork is printed using CMYK unless otherwise requested by the customer.

9.2 - Once you approve your print order, you will not be able to make changes. It is your responsibility to check proofs prior for any errors prior to approving any artwork. If you spot an error after it goes to print, then we're sorry that we won't be able to rectify it and you will be liable for costs.

9.3 - We will print before payment has been made.

9.4 - Please note that all images, text and logos are the property of AMX Print and shall not to be used without  written permission. *unless supplied by the customer.

9.5 - Please note that the colour of the printed item will be affected by the type of material chosen for the artwork to be printed on, as well as any applied Lamination.

9.6 - Any Proofs must be requested by the person ordering. Proofs may be subject to an additional charge.


10. WEB SERVICES

10.1 - All quoted prices are exempt of VAT.

10.2 - All invoices must be paid in full within stated terms on Invoice, except otherwise agreed.

10.3 - AMX Print Limited reserves the right to decline further work on a project if there are invoices outstanding with the Client.

10.4 - AMX Print Limited reserves the right to remove its work for the Client from the Internet if payments are not received.
 
10.5 - AMX Print Limited reserves the right to block any provided login's until payment is received. 

10.6 - Termination of services by the Client must be requested in a written notice. Telephone requests for termination of services will not be honoured until confirmed in writing. The Client will be invoiced for work completed to the date of first notice of cancellation.

10.7 - A link to www.amxmedia.co.uk will appear in either small type or by a small graphic at the bottom of the Client's website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 10% of the total development charges will be applied. The Client also agrees that the website may be presented in AMX Print Limited's portfolio. 

10.8 - AMX Print Limited may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of AMX Print Limited. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.

10.9 - Website & Email Hosting is managed by us, but provided by Heart Internet, we cannot be held responsible for any website or email downtime.

10.10 - When using 3rd party extension and plugin's we cannot be held responsible for any failure or downtime as a result. We will help to resolve any resulting issues as soon as a possible fix becomes available.


11. IT Support

11.1 - CALL OUT All invoices must be paid in full within stated terms on invoice, except otherwise agreed.

11.2 - REMOTE SUPPORT Whilst we cannot guarantee this service will resolve any IT problems or that the attempt to resolve technical issues will not cause additional problems requiring an onsite or back‐to‐base support call. PChelp4U is not liable for any consequential damages and it is the client’s responsibility to backup all applications and data prior to the session. It is your responsibilty close any personal or confidential information on your screen, as the technician will be viewing your desktop.

11.3 - Site visits will be carried out as early as possible. 


12. MISCELLANEOUS

We will not be held responsible for failure or delay in the carrying out of our obligations arising from any cause outside our reasonable control. In such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.

Want to find out more?

For more information regarding our services please choose from the contact methods below.

CONTACT

Unit 11 & 12 Hayleys Manor
Upland Road
Epping
Essex CM16 6PQ
+44 (0) 1992 576644
info@amxmedia.co.uk

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